Measurement
Self-reported attribution
Also called How did you hear about us?.
Self-reported attribution is asking each new customer, in their own words, how they heard about you.
You add one open question to your signup form, checkout or first call: "How did you hear about us?" People often name things software cannot see, like a podcast, a friend or a subreddit thread. Their answers fill gaps in your UTM parameters data.
With few customers, this is often the most useful attribution you have. Make the field a free text box, not a dropdown, and read every answer. Log it in your CRM and track which channel brought each deal.
Go deeper
- How to track which channel brought each dealB2BComing soon
- How to track AI traffic and ChatGPT mentionsTrack AI traffic and ChatGPT mentions on a small site: add one AI row to Google Analytics, Bing's free AI citation report and an AI answer to your "where did you hear about us" question today, ask your buyers' 20 questions in ChatGPT, Perplexity and Google AI Mode every day, and count visits, signups and mentions every Sunday.
What links here
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