SaaS metrics
Freemium
Freemium means a free plan people can use forever, with a paid plan that adds more features, use or seats.
The free plan brings in many users. A small share of them upgrade when they hit a limit, like 3 projects or 1 user. It suits products where people can start alone and where free users cost you little.
With no audience yet, freemium can leave you with free users and little money. A free trial often gets you a paying signal sooner. If you choose freemium, set the limit where users feel the value, and watch your activation rate and upgrades. It is common in product-led growth. Choose between trial and freemiumsoon with your numbers.
Go deeper
- Free trial vs freemium: which to chooseSaaSComing soon
- How to price a SaaS productSaaSPrice your SaaS product when you have almost no customers: set one price from what the problem costs your buyer, what 10 alternatives charge and what one customer costs you, ask about it in every chat, and raise it after 30 price talks if fewer than 1 in 5 say it is too expensive.
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