Outreach and sales
Follow-up
A follow-up is a second or later message to someone who has not answered yet.
Many replies come from follow-ups, not the first message, so they lift your reply rate. People are busy, miss emails or mean to answer later. A good follow-up is short, adds one new thing like a useful link or a question, and does not make the person feel guilty.
Follow up with every person, up to 3 times, until they answer. Space them a few days apart, in the same email thread. Track who needs one in your CRM or sales pipeline. The same rule works after a discovery call. Follow up on each cold email the same way.
Go deeper
- How to follow up on a cold emailFollow up on a cold email without being annoying: put day 3, day 7 and day 14 dates on everyone in one sheet, send up to 3 short follow-ups in the same thread with something new each time, answer every reply the same day, and count replies by follow-up every Sunday.
- How to get replies to cold emailsGet replies to cold emails when you get few or none: count bounces and replies per 100 people instead of opens, test whether you land in spam, verify your list and email one person per company, rewrite to under 80 words with one true line and one small ask, follow up 3 times, and judge each version after 1,000 people every Sunday.
What links here
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